We will provide a refund in full, less postage and packing for any products returned to us in the original packaging, unsoiled, within 14 days. Alternatively we are very happy to have the goods exchanged, however we will not be able to offer a refund or exchange until we receive the returned goods.
Returns made after 14 days or soiled goods will not be eligible for refund or exchange. Please enclose the appropriate return postage and packing fee with goods returned for exchange.
We recommend that you obtain proof of postage with adequate insurance from the Post Office if making a return, to enable you to make a claim for any loss or damage, as we are unable to compensate for return parcels that are either lost, or damaged in transit.